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MEPs support further protection for lawyer-client communications
Commission to be pressed for action as resolution adopted
Risk should be focus of regulation change, SLCC claims
Consultation response looks for targeting of main causes of complaint
SLCC welcomes latest decision on test for leave to appeal
Williams criteria upheld despite doubts in earlier decision
SLCC determination appeal cannot challenge complaint classification: judge
Attempt to appeal "hybrid" status ruled out of time
Correct advice may not be enough, court rules on complaint appeal
Service has to be judged from lay client's viewpoint as well as solicitor's
Future of solicitors' Guarantee Fund goes out to views
Society consults on funding and who should be able to claim
SLCC issues family law consumer guide
Tips focus on area with second highest number of client complaints
Fewer complaints, but more needing resolved: SLCC half year figures
Numbers down but fewer rejected at initial stage
Court holds action settled despite solicitor's lack of authority
Disgruntled litigant should have taken action against solicitor
Advocates given guidance on complaints handling
Best practice for advocates published by SLCC after work with Faculty
Solicitors win public confidence, Society survey finds
Around 90% positive response from recent clients
Mediation bringing quicker complaint resolution: SLCC annual report
Compensation figures average £1,000 a day in 2013-14
