How to support someone

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How to support someone

Let's talk

It can be hard to start a conversation with someone about their emotional wellbeing. However if you are worried about someone, try and get them to talk.

It can particularly hard to have personal conversations with colleagues, but you might feel comfortable trying. If not, perhaps your manager or HR colleagues could start a conversation with them. If you are genuinely worried about a colleague, don't just ignore it.

How to start a difficult conversation

If you’re worried about someone and don’t know how to tackle it, there are some things you can do to help them open up. This guidance on the Samaritans' website gives you guidance on where to begin.

Mental health first aiders

Mental health first aiders deal as first-responders to a mental health crisis in the workplace. Do you have any in your organisation? Find out more on the NHS Scotland website about accessing training.

Suicide... are you worried about someone?

If you're talking to someone else about their wellbeing, SAMH's in-depth guidance will help you understand everything from suicidal feelings to de-escalating a crisis situation and getting support for yourself.

Talk to a professional

There are a range of great helplines that employ professional support staff who are trained to listen to those going through periods of trauma. You might not feel qualified to help, but these organisations are.

At work, encourage your employer to signpost external helplines around common areas. This will help challenge the stigma attached to reaching out for help.

LawCare

LawCare provides a free, independent and confidential helpline for legal professionals and their families. Practical help and support for those experiencing stress and ill health or facing redundancy as well as information for those returning after a period of maternity or paternity leave.

Find out more

Breathing Space

Breathing Space aims to provide an alternative and easily accessible ‘first stop’ service; assistance at an early stage in order to stop problems escalating; empathy, understanding and advice through active listening; hope when none exists; direction for those who do not know where to seek help.

Tel: 0800 838587

Find out more

Samaritans

Confidential support for people experiencing feelings of distress or despair.

Tel: 116 123 (free 24-hour helpline)

Find out more

LifeLink

A Glasgow based early service which provides support to individuals who have mild to moderate mental health issues covering anxiety, depression, relationship issues and overall low mood and provides support to manage stress. They also offer courses and podcasts.

You can refer yourself to Lifelink or refer a colleague, friend or client.

Find out more