Our members are and will always be at the heart of our organisation. We will SERVE our members through a detailed understanding of their needs, providing tools and services which they can use every day. We will do this by completing the following projects between 1 November 2018 and 31 October 2019.
We will create innovative new services for our members, with a focus this year on business growth, career development, technology and Alternative Dispute Resolution.
We will improve our delivery of continuing professional development (CPD) and training, using new online platforms to make our services more accessible, creating new content and developing a new accredited CPD programme for paralegals.
We will develop a deeper understanding of our members and increase our engagement across big firms, the high street, the in-house sector and those working outside of Scotland. We will also develop a new forum for members no longer in practice.
We will support the profession as it embraces technology in the delivery of legal services and compliance with regulation, championing innovation and leading LawscotTech, a hub that matches legal expertise with technology talent. We will support the profession as new technology changes both the delivery of legal services and members’ compliance with regulation.
We will make our services and registration processes for members easier and simpler to use through ‘self-serve’ online platforms.
We will improve the news, updates and information we make available for our members by successfully integrating the Lawscot and Journal Online websites.
We will develop a new career path strategy, drawing together our current work on mentoring and post-qualification milestones and introducing new approaches for returners to the profession.
We will review the use of digital signatures within the profession and agree a long term plan on our member Smartcard.
We will better support the wellbeing of the profession including addressing the well-being issues which arose from our 2018 Profile of the Profession report.
We will develop content for a range of certificated courses and work with Members Services to deliver them.
Annual plan 2018 - 19
Our annual plan for 1 November 2018 – 31 October 2019 includes 31 ambitious and exciting projects to help us to deliver our five strategic goals to ASSURE, SERVE, EXCEL, INFLUENCE and GROW.
